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According to the 2003 Eldercare Survey conducted by Society for Human Resource Management (SHRM), “11% of HR professionals reported their organization trains managers to understand and deal with employee eldercare issues. In other words, nearly nine out of 10 respondents stated that their organization does not specifically train managers in these issues. Because eldercare is such a private issue, and with employees of different generations heading up departments, understanding eldercare issues is an important management skill.” (p.8)

Society for Human Resource Management. (2003, December). 2003 Eldercare Survey. Alexandria, VA: Burke, E. M.

“In June 2003, the Society for Human Resource Management (SHRM) conducted a survey on eldercare. The impact of eldercare issues on the workforce is an area of growing concern for employers and HR professionals. As more people are dealing with eldercare issues, these issues have begun to impact the workplace and are expected to increase in the years to come. The survey explored current eldercare policies and benefits, the effect of eldercare issues on workers, as well as definitions of an elder, and views of eldercare as an employer issue. The following report provides an analysis of the results. An e-mail with the survey’s Web address was sent to 2,000 randomly selected SHRM members. Of these, 1,725 were successfully delivered to respondents, and 289 HR professionals responded, yielding a response rate of 17%. The report analyzes the results of the survey. The results are analyzed first by overall responses and then by industry and organization size... “

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