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When workers of different generations were asked the extent to which they agreed or disagreed (1=strongly disagree; 2=disagree; 3=neutral; 4=agree; 5=strongly agree) with the following perceptions about older workers,"the responses are significantly more negative with each successive generation, from Traditionalists to Generation Y: the ability of older workers to serve as mentors; seeing older workers as reliable; deeming them to be more productive than younger workers; seeing them as adaptable to new technology; eager for training; and flexible". (Fig 2. p. 4)
James, J. B., Swanberg, J. E., & McKechnie, S. P. (2007). Generational differences in perceptions of older workers' capabilities (Issue Brief No. 12). Chestnut Hill, MA: Boston College Center on Aging & Work/Workplace Flexibility. Retrieved from http://agingandwork.bc.edu/documents/IB12_OlderWorkers%20Capability.pdf
Using data gathered as part of a larger study comprising employees in 388 stores and 37 districts of a national, retail chain, perceptions of older workers across four generations were examined, while also studying the effects of these perceptions on the older workers themselves. (p. 3)
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