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According to the 2004 Generational Differences Survey conducted by the Society for Human Resource Management (SHRM), when asked how often employees stated that coworkers from other generations were over- or underreliant on technology, 14% of human resource professionals said frequently, 45% said occasionally, 33% said rarely, and 8% said never. (Table 1, p. 2)
Society for Human Resource Management. (2003, December). 2003 Generational Differences. Survey Report. Alexandria, VA: Burke, E. M.
"This survey report explores the issues•positive and negative•inherent in managing an intergenerational workforce. HR professionals have shared their experiences with intergenerational conflict and cooperation and the most effective methods of engaging workers from across generations....An email with the survey's Web address was sent to 2000 randomly selected SHRM members. Of these, 1,511 messages were successfully delivered to respondents, and 258 HR professionals responded, yielding a reponse rate of 18%."
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140 Commonwealth Avenue - McGuinn, 6th Floor - Chestnut Hill, MA 02467
Email: age.work@bc.edu - Phone: 617.552.9195 - Fax: 617.552.9202
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